What is the difference between custom jeans and bespoke jeans? The main difference between our custom jeans and bespoke jeans is the pattern used to create your jeans. Custom jeans are made from a reference pattern (e.g. Men’s size 36 slim fit). Bespoke jeans are made to your specific body measurements and fit preferences, so the bespoke pattern is made from scratch.
What is the difference between creating a new pair of Made to Measure custom jeans versus a tailor’s services to take in the waist by 1″ of a pre-made pair of jeans? The Made to Measure custom jeans require personalized edits to the reference pattern (e.g. taking in the waist by 1″). The details of your Made to Measure custom jeans will flow together to create one uniform product because it was created using their own pattern. A tailor service can make an alteration to take in the waist of a pre-made pair of jeans by 1″, however, most tailor services do not have all the specialized machines that NYC Denim Atelier uses and cannot match the quality of our craftsmanship. The alternation may result in noticeable alterations to the jeans, creating a non-uniform look.
Do you keep my pattern on file for future use? Yes, we keep both the patterns for bespoke jeans and custom jeans in a file under your name, so you can have more jeans made using the same pattern.
I am a previous 3×1 client. Do you have my pattern? Yes, we have your pattern! All customer patterns have been transferred from 3×1 to NYC Denim Atelier. Additionally, we offer the same selection of fabrics and styles. Yan has also retained her sewing and design team, so we can continue to produce the products you’ve enjoyed!
How do I schedule an in person consultation? Currently, we are offering in office/ home consultations in the NYC metro area. Please request a consultation via our Request a Consultation page. Due to current health concerns, we ask that you cancel your appointment if you are currently experiencing any symptoms of COVID-19 or have traveled outside of NYC in the past two weeks.
What precautions are you taking to keep customers and employees safe during this time? All of our employees and customers are required to wear a mask when interacting with each other. During in person consultations, we ask that both you and our sales representative sanitize their hands prior to touching the products.
What is the return policy? No returns are accepted. Each pair of jeans is individually crafted for each customer, so we cannot accept returns.
How can I contact NYC Denim Atelier for further inquiries? Please reach out to us at info@nycdenimatelier.com